Metro Retro v3 - Help Guide

If you are using the new version of Metro Retro, our updated Help Docs can be found here.

We've made some major updates to Metro Retro recently and if you're new, or your team has recently been transferred to our latest release then this page of guides is for you.

We'll be updating our entire Help Guide site soon but while we do that, these are the important things to know.

Dashboard updates

The new dashboard has been updated to provide a better team space, improve template browsing and saving favourites. The re-design also paves the way for future features like actions, mentions and notifications.

Key features for dashboard management:

• Use the 'quick-start' strip at the top of your dashboard to browse templates and create new boards for your meetings.

• Folders help you to keep boards organised.

• Team profiles can be seen along the top of the dashboard, if a team mate is in a board you will see the board icon next to their picture and can click to join them.

Teams & how they function

• When you create or join a team, everyone is a member, and can see all boards and create new boards.

• Teams can have a maximum of 20 members.

• If there are multiple teams in one space (Business plan), members can cross-visit a board in another team if invited, but cannot access the rest of the boards in the other team.

Updates to Plans & Pricing

• With our latest release we have discontinued the Free Plan and introduced 3 new plans. All new accounts will also be placed on a 30 day free trial before you need to choose which plan to continue with

• The table below shows a brief overview of our new plans, full details can be seen here https://metroretro.io/pricing

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Starter	Business	Enterprise
1 team only. $39 per month. Perfect for a single team of up to 20 members. Includes all the essential tools you need to collaborate in your boards.	1-20 teams. Starts at $59 per team per month. Add multiple teams to your space, and get centralised admin and user management, SSO integration, Jira integration, collaborate with external guests.	20+ teams. Priced per user. When your organization needs more than the Business plan, the Enterprise plan is available.

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Paying customers are not affected

Customers on paid plans are unaffected and will continue on their current plans for now.

*If you are an existing customer and wish to switch to the new model, please get in touch.

A note for teams currently on the Free Plan

Teams who were on the Free plan have been placed on a free trial of the new team plans. They have 30 days to continue using Metro Retro for free, and then they need to pick a plan to keep using their team space and boards. Their boards will still be accessible after the trial ends, but in a read-only mode.